| Question | Answer |
| Can I Come Pay Cash And If There Are Places Where I Could Pick The Doll Up In A Car Instead Of Delivery? | We accept credit cards, PayPal, Klarna installments, Apple Pay, and Google Pay. Currently, if you're in the US and would like to pick up your doll at your local shipping office, you can click here to find a local FedEx location that offers pickup, then call them to inquire about how to pick it up. We've always used FedEx in the US. |
| Can I Look First And Read About Dolls Before Giving Order? | Sure just contact our online agents, we will send over more details. |
| Can I Order A Doll Head With A Different Doll Body? | If you order a custom doll, then yes, just place an order under the body and leave an order note that you wanna change the head to someone else. If it is an in-stock doll, sorry we can not make any change to the doll. You could just buy a new head from our factory. |
| What name will be shown on my billing? | Credit Card : Bank Statement Name: HLDXXXX, or some random name that will protect your privacy. |