Certificates & Authenticity Guarantee

A: If you think you’ve received a counterfeit doll, follow these steps:

1. Where did you purchase it? Check the website, brand, and order number.
2. Inspect the accessories. Compare the items in the package with the official brand’s product listing.
3. Contact the brand. Send them an email to verify whether your order exists in their system.
4. Request a refund. If your doll is confirmed to be fake, contact the website where you made the purchase and request a return and refund.

• Authenticity Guaranteed – We only sell genuine, factory-direct dolls—no fakes!
• Quality Assurance – If you experience any quality issues upon receiving your doll, contact us immediately. We are committed to ensuring a satisfying shopping experience for every customer.
• Secure Payment – We recommend using PayPal for payment, as its Buyer Protection feature provides an extra layer of security for your purchase.

HoneyloveDoll has faced criticism over time. Some bloggers, claiming to be "sex doll experts," have posted negative reviews and continuously attacked and defamed HoneyloveDoll.com. This has been happening for the past two years, and we’ve remained silent—until now. We were shocked to see how quickly they mobilized public opinion in such a short period, using the opportunity to promote their own websites when asked about HoneyloveDoll’s legitimacy by doll enthusiasts.

We believe business competition should be fair and transparent, not based on misleading public opinion under the guise of "sex doll expertise" to deceive the public and promote personal interests.

We’ve worked tirelessly to create a great experience for all doll lovers visiting our website and have established solid partnerships with major manufacturers. We are committed to maintaining good relationships with these brands and would never jeopardize them for any reason. We have enough orders and profits to support our business without resorting to selling counterfeit products. The negativity circulating online does not represent the full truth. HoneyloveDoll has always maintained a commitment to selling only genuine dolls, and our principles have never changed. We know that any business relying on counterfeit goods is not sustainable in the long run.

We welcome fair competition and respect all active competitors in the industry. If you are interested in collaborating with us for content creation, blogging, or selling dolls, feel free to reach out!

No, we only have one official website, HoneyloveDoll.com. Any other sites you see are copying our banners, doll images, content, and webpage layout. Some sellers have even registered domain names similar to HoneyloveDoll.com and created fake websites to advertise on platforms like Facebook, eBay, and AliExpress. These counterfeit sites impersonate HoneyloveDoll to attract customers, sometimes even offering extremely low prices (e.g., a doll for $100).

To ensure the safety of your funds, always make sure to place orders and make payments on the official and legitimate website. If you have any doubts, please contact us directly.