Thank you for choosing Honeylovedoll.com! You can shop on our website without any concerns about security; we have taken every effort to safeguard your payment information. When making a purchase on Honeylovedoll.com, you will have access to the following secure payment methods. If there are any issues that are not suitable for you, please email us at support@honeylovedoll.com to address your payment concerns.
Credit Card
You can securely pay directly with your credit card. We accept Visa, Mastercard, JCB, Discover and American Express.
Due to the high value of our products, your credit card may be restricted for large transactions, and you may receive a transaction risk alert from your bank during the payment process. If your payment is declined, please contact your bank to authorize the transaction. If you still encounter payment issues, kindly select the PayPal invoice option.
PayPal and PayPal Credit
PayPal offers various payment options for customers, including:
- PayPal Direct Checkout
If you have a PayPal account, choose PayPal for a seamless checkout. You can log in and use your PayPal balance, credit/debit cards, or bank account for payment.
If you have a credit card but you don’t have a PayPal account, choose the Debit or Credit Card option within PayPal. You'll be redirected to the PayPal checkout window, where you can input your credit card details and make the payment.
- PayPal Pay Later
PayPal Pay Later is a convenient payment option that allows you to make immediate purchases and pay in installments over time. With this service, you can split your purchase into four equal payments, with the first payment due at the time of purchase. There are no additonal fees or interest charges as long as you make your payments on time.
- PayPal Credit
PayPal Credit is a revolving credit line that allows you to make purchases and pay over time. It operates similarly to a traditional credit card, giving you flexibility in choosing the amount you pay each month. PayPal Credit provides promotional financing options, such as interest-free periods, for qualifying purchases.
Please note that the availability of these options may vary based on your location and eligibility.
PayPal Invoice
If you encounter difficulties making payment through other methods, please reach out to us, and we will guide you through the payment process.
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Open the email containing your doll invoice. Click the "Pay Now" button in the email, and you will be directed to the PayPal website.
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If you have a PayPal account, log in using your credentials. If you don't have a PayPal account, you can make a guest payment by clicking "Pay with Debit or Credit Card" at the bottom of the page.
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Verify the invoice details, including the amount due and merchant information, to ensure accuracy.
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Once we receive your payment, we will send you an order confirmation. Partial payments are always accepted.
Please contact us if you have any questions or issues during the payment process.
Klarna
Klarna is only available for US & EU customers currently.
To pay your Klarna bill, we have flexible options to fit your budget:
- Pay now
Pay for what you love right away. Your preferred payment method is pre-selected for a fast and secure payment from Klarna, Debit or credit card accepted.
- Pay in 4
Split your purchase into 4 interest-free payments, paid automatically every 2 weeks, so you can spread the cost over the time.
- Pay in 30 days
Get it now, pay later. Shop first and pay up to 30 days after placing your order. No upfront payments, no interest, and no fees when you pay on time,This allows you time to review your items before making a payment, make sure you love it IRL, and only pay for what you decide to keep.
- Pay overtime
Get more time to pay for what you love, spread the cost over smaller,manageable monthly payments.
How Do We Keep Your Payment Secure?
1.We employ a reputable and secure payment gateway certified by PCI DSS (Payment Card Industry Data Security Standard). This will ensure that all payment transactions are encrypted, preventing unauthorized access.
2.Secure Socket Layer (SSL) certificate is a secure protocol that encrypts data transmission between web servers and browsers. Honeylovedoll.com has an SSL certificate in place. Your personal and financial information is securely transmitted.
3.We take data privacy seriously, always safeguarding your personal information.
When purchasing on Honeylovedoll.com, you'll have access to the following secure payment methods. Please email us (support@honeylovedoll.com) with your payment concerns If there are any issues not suitable for you,
Why Does My Payment Fail?
Internet Explorer is not supported
Please be aware that our system is currently not work well with the Internet Explorer browser. If you are using IE, we recommend using Firefox or Google Chrome for the best experience. If you encounter similar issues, please refer to the detailed information below.
PayPal is blocking the purchase:
- Your Credit Card or Debit Card issues (such as invalid card, expired card, exceeded limit, card disabled, etc.)
- Your Credit Card or Debit Card issues with international transactions (ensure that the buyer's cards can make online purchases from overseas merchants).
- If you receive an error receipt for your PayPal order, there may be issues with your PayPal funding source. Please contact PayPal.com support for more information.
Check Your Card.
- Do Not Honor: The bank is unwilling to accept the transaction.
- Insufficient Funds: The account did not have sufficient funds to cover the transaction amount at the time of the transaction.
- Limit Exceeded: The attempted transaction exceeds the withdrawal limit of the account.
- Expired Card: Card is expired. The customer will need to use a different card.
- Invalid Credit Card Number: The customer entered an invalid payment method or made a typo in their credit card information.
- Invalid Expiration Date: The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again – if the decline persists, they will need to contact their bank.
- Card Issuer Declined CVV: The customer entered in an invalid security code or made a typo in their card information. Have the customer attempt the transaction again – if the decline persists, the customer will need to contact their bank.
- Based on Location: The bank declined based on location.
- Bank’s Fraud Rules: The bank’s fraud rules blocked the transaction.
If your payment won’t process with your PayPal account or you’re still having problems with your card, try:
- Make the purchase again in a browser that’s in Incognito mode, or in a different browser, or
- Changing your payment method at checkout, or use a different credit card or PayPal account, or
- If none of these issues apply, please contact us with your order number(if there is), name and email address, error notification, and the screenshot of the error, we will check the details and assist you in continuing the order.
Last but not least, note that you should be able to receive detailed information for any failed or successful transaction from your bank. If a payment fails, do not hesitate to contact your bank or contact us.
